IAM Diploma Level 4
IAM, the Institute of Administrative Management, offers course to those people who are interested in becoming professional Administrators.
Diploma Level 4
Course content
Study 4 units, plus an option of doing a case study or completing a project report.
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Course description
Unit 1: People in Organisations
The aim of this unit is to develop an appreciation of the people management functions within the organisation, improve leadership and management capability and develop an appreciation of the importance of self-management and continuing professional development.
Unit 2: Administrative Systems and Processes
The aim of this unit is to provide a general introduction to the relevance of the systems approach for the design and conduct of administrative activity. It introduces candidates to the role that systems thinking can play in understanding the contribution administrative processes make to organisational effectiveness.
Unit 3: Professional Administration
The aim of this unit is to consider administration in its wider organisational context. It introduces students to some of the key concerns of administrative managers within a rapidly changing environment and develops in the student an understanding of the role of the professional administrator in achieving organisational objectives.
Unit 4: Information for Decision Making
The aim of this unit is to develop student’s appreciation of the need to manage information. To survive in a rapidly changing, competitive environment, every organisation must be able to collect, communicate and process information in such a way that managers within the organisation can make effective decisions in pursuit of the organisation’s objectives.
Unit 5: Case Study 1 or Project Report 1
This unit offers students the opportunity to apply their new skills and learning to a “real life” work related situation. This unit enables students to put theory into practice and to demonstrate their understanding of the whole programme in a real way.
How the course is assessed.
Units 1, 2, 3 and 4 are assessed through 3 hour unseen written papers for each unit. Each written paper consists of 2 sections.
Section A will comprise of eight compulsory short answer questions designed to test candidates’ knowledge and understanding of concepts and terminology.
Section B will comprise of a choice of three questions from five designed to assess the candidate’s appreciation of how the systems approach informs elements of administrative practice. A question will be set from each of the four areas of the Learning Syllabus.
Unit 5 is assessed by either a Case Study or a Project Report. The Case Study examination is based on answering questions based on a realistic scenario which is provided for study in advance. The Project Report is is submitted for independent marking to complete this qualification.
