IAM Diploma Level 5
IAM, the Institute of Administrative Management, offers course to those people who are interested in becoming professional Administrators.
Diploma Level 5
Course content
Study 4 units, plus an option of doing a case study or completing a project report.
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Course description
Unit 1: Administrative Systems in the Organisation
This unit should provide a framework and tools for applying the systems approach to managing systems as an integrative activity and addressing dynamic organisational issues, including those involving complex problems characterised by uncertainty.
Unit 2: Strategic Issues in Administration
The aim of this unit is to consider administration in its wider business and environmental context. It introduces some of the key concepts of higher-level business discourse, and develops student awareness of the contemporary issues that are essential to successful professional development.
Unit 3: Administrative Management of Resources
The aim of this unit is to develop knowledge and understand the key principles involved in managing organisational resources and to provide an appreciation of the tools and techniques associated with managing finance, projects and facilities.
Unit 4: Human Resource Management and Practice
The aim of this unit is to develop knowledge and understanding of the theory and practice of managing human resources in the organisation. It also aims to develop skills that will enable managers to help individuals set and achieve realistic goals and objectives and improve bottom line organisational performance
Unit 5: Case Study 2 or Project Report 2
The Case Study Paper is designed to test students’ knowledge and application of that knowledge to a “real life” situation. A scenario will be provided and questions on it will be aimed at testing knowledge across the whole of the Diploma syllabus. Alternatively the student may submit a Project Report.
How the course is assessed.
Units 1, 2, 3 and 4 are individually assessed by a three hour unseen written paper comprising of a choice of four questions from eight. These questions are designed to assess the depth and breadth of candidates’ knowledge of how administrative systems are applied and managed throughout the organisation.
Unit 5 is assessed by either a Case Study or a Project Report. The Case Study examination is based on answering questions based on a realistic scenario which is provided for study in advance. The Project Report is a work based project which is submitted for independent marking to complete this qualification.
